Tuesday, May 9, 2017

Understanding the Basics of Technology

The advancements in technology certainly helped many of us to be able to grow our business in ways that we had never considered possible. The unfortunate thing is, however, since technology is advancing so quickly, it can make it difficult to keep up with the latest. Of course, in many situations, it is not really necessary for you to keep up with the latest advancements in technology, but it is still necessary for you to ensure that you understand the basics of the technology that you are using.
As far as keeping up with the latest technology is concerned, this is something that is really going to depend upon you and your specific needs. If you try to stay on the cutting edge at all times, you really are going to be purchasing new equipment on almost a continual basis. For most businesses and for most home use, that is not generally going to be necessary. Although it is a good idea for you to catch up every once in a while, it is not generally necessary for you to keep up in most cases. The best time for you to catch up with technology is when a new operating system is released or if a major upgrade takes place. It is a good idea, however, for you to watch for any bugs with those new operating systems and only upgrade after you are sure that they are stable.
It is not only the computer itself which is going to need to be upgraded, it is also the peripherals as well as your networking that will need to be upgraded from time to time. Some of us continue to use the same printers and other peripherals that we have used for quite some time. There are advances that do take place on occasion, however, which make it beneficial to consider upgrading during that time. Just like buying a new computer, however, make sure that you wait long enough so that you know that it is stable and that it will provide what is promised when it is first released.
Another problem that many of us run into with technology is the fact that we do not have a full computer vocabulary at our disposal. This can make it difficult when we are talking to somebody about tech support or perhaps when we are discussing things with our IT department. There are classes that can be taken, however, such as those that are approved by the CSTA which allow you to have a basic understanding of the computer as well as building a vocabulary so that you can discuss your computer intelligently.
As you can tell, there certainly are many things that need to be considered when you are talking about the technology that runs your business. Keep in mind, technology is going to be different for each individual business, so it is certainly not a one-size-fits-all situation. By understanding what you are doing, however, as well as understanding computers in general, you will have a much better idea of when to upgrade successfully.

Tuesday, March 7, 2017

VoIP Technology - Helping Businesses Maximize Their Potential

VoIP (Voice over Internet protocol) is a breakthrough in communication technology that has been adopted quite extensively by individuals and businesses from around the world. It allows users to enjoy voice and video communications through internet connections.
Voice and video calling facility from computer to computer is free, and calling from computers to phones is quite cheap. Some providers also offer a free trial period for their customers. Long distance and international calling facility with VoIP technology, is considerably cheaper when compared to regular STD or ISD rates. Businesses have been able to cut down on their calling costs with the help of this technology.
VoIPtelephony:
Nowadays, most of the communication takes place through data networks, which is internet. In the past, PSTN (public services telephone network) was being used for voice communication. Such telephone networks were connected through copper wires or optical fibers. The VoIP technology uses the internet networks for sending and receiving data.
Voice over IP networks are established with the help of IP (Internet Protocol). The telephonic conversation is converted to binary data, which is transferred to the destination. Then it is converted again into voice at the destination point, and the receiver will be able to hear it. All this take places in not more than few seconds.
Well, there are some of the common issues that people face with VoIP technology.Sometimes, VoIP may come up with issues like low voice quality, problem with faxing, networking and connection issues etc. For troubleshooting such communication quality problems, you can setup the QoS (quality of service for your device).
You could also fix the network related issues if any, to establish qualitative communication. Check the cables, modems and signals for troubleshooting issues related to internet connection. Also check for networking problems like jitter and latency. Echoing of voice, bad audio, and buzzing issues can easily be resolved by setting up the QoS.
VoIP technology is used for all sorts of communications, which include personal and business purposes. For voice communications, the importance of hard wired devices like cables, equipment, and network cannot be ignored. However, the soft technologies like VoIP software also play an important role in the quality of voice communications over the net. All types of communications using VoIP telephony are reliable and secure.
The VoIP technology has already made its presence felt in businesses worldwide. The problem with traditional telephone technology was that the communication was carried out by using copper wires. Additionally, the initial setup cost was high, and it took more time for the setup. On the other hand, the VoIP technology uses the already established internet data communication network. It does not require any additional hardware for initial setup.
However, you will require VoIP software for the initial setup. The software is also called as the softphone application, and it is easily available for download over the internet. Hence, the VoIP does not need any additional hardware resources. You save both on cost and time.